Our products are guaranteed free of manufacturers defect. If you receive an item from us and are not 100% satisfied, we will refund your full purchase price or ship you a replacement flag. We require the return of the defective flag for return to the manufacturer.
ABUSE AND NEGLECT
We are not responsible for abuse or negligence. If you fly our flags in a terrible storm, it may not survive unscathed. This is not a defect in the flag.
INCREASING THE LIFE OF A FLAG
Flying a flag 24/7 greatly reduces the life of the flag. Flags that are raised and lowed each day last much longer, and the daily handling of the flag provides an opportunity to inspect the flag for wear. “A stitch in time saves nine.”